Press

Satisfaction up again, but big differences between brands

Drivers use three charging services, but one gets two thirds of the business

Only a small minority are outright EV holdouts, everyone else simply needs different things to switch

USCALE identifies four fundamentally different charging personas and shows why a one-size-fits-all offer no longer works

USCALE study of 1,213 fleet decision-makers gives a detailed picture of commercial fleet electrification in Germany

New USCALE study: plenty of interest, little real commitment. Only one in six EV drivers sees real value.

Why paying at charging stations is so frustrating and what providers can do about it

Drivers don’t yet trust autonomous driving: USCALE study on how they accept and use the most important assistance systems – USCALE study shows acceptance and usage experiences of the most important assistance systems in vehicles

Used electric cars remain slow sellers: USCALE study reveals key obstacles and possible fixes

EV Charging Services Study 2025: SSignificant shifts in the German charging services market: oil companies surge ahead, energy suppliers and pure CPOs lose ground – Brand importance grows, customer loyalty strengthens, satisfaction remains moderate

Electric Vehicles: Quality and Performance Improve – But Not All Brands Deliver

User Acceptance of Bidirectional Charging: Breakthrough or Bust?

Performance beats price: smart charging tariffs keep customers and boost sales

Electric mobility is transforming the tyre market – those who fail to adapt now will lose out

Major shifts in the market – expected consolidation has begun – oil companies are winning

EU comparative study on payment at charging stations: Open payment systems are popular across Europe, with clear differences between countries – countries show differences

Apartment blocks significantly undersupplied with charging infrastructure

USCALE publishes first European country comparison of satisfaction with electric vehicles: EV drivers are not all alike

Two thirds of German companies are working on electrifying their fleets

Manufacturers, importers, and dealers are leaving potential untapped: EVs are not being sold as well as they could be