Dr.-Ing. with many years of experience in manufacturing, R&D, quality management and customer-oriented product and process design.
Many years of experience in design and evaluation of market research and customer satisfaction data for the automotive and utility industry.
Many years of experience in management positions along the value chain at Mercedes-Benz and as Head and Managing Director of J. D. Power Europe.
Many years of experience in advisory services on all topics related to customer orientation and customer satisfaction in the mobility industry.
University lecturer for process management, quality management and market research. Numerous publications on customer perception of eMobility and innovative business models.