{"id":818,"date":"2024-06-13T11:48:46","date_gmt":"2024-06-13T09:48:46","guid":{"rendered":"https:\/\/uscale.digital\/en\/?page_id=818"},"modified":"2024-06-19T10:25:13","modified_gmt":"2024-06-19T08:25:13","slug":"customer-insights-for-emsps-and-cpos","status":"publish","type":"page","link":"https:\/\/uscale.digital\/en\/customer-insights-for-emsps-and-cpos\/","title":{"rendered":"for eMSPs and CPOs"},"content":{"rendered":"\n
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Customer insights for eMSPs and CPOs<\/h1>\n\n\n\n

In Germany in particular, there are a large number of eMobility service providers (eMSPs) and charge point operators (CPOs). In addition to the large energy suppliers<\/strong> and municipal utilities<\/strong>, car manufacturers<\/strong>, former oil companies<\/strong>, retailers <\/strong>and many others are entering the market. As a result, competition <\/strong>is now increasing significantly.<\/p>\n\n\n\n

Suppliers must therefore differentiate themselves. To do this, they need up-to-date data on their own competitive position<\/strong> and the strengths and weaknesses<\/strong> of their own offerings compared to those of their competitors.<\/p>\n\n\n\n

USCALE asks EV drivers which eMSPs and CPOs they actively use but also which they prefer. We then develop customer value profiles<\/strong> for the various provider groups. As a result, they form the basis for business developers, product managers, marketing and sales managers.<\/p>\n\n\n\n

Relevant Studies:<\/h2>\n\n\n\n
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\"eMobility<\/a><\/figure>\n<\/div>\n\n\n\n
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\"eMobility<\/a><\/figure>\n<\/div>\n\n\n\n
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\"eMobility<\/a><\/figure>\n<\/div>\n\n\n\n
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\"Lade-Personas<\/a><\/figure>\n<\/div>\n\n\n\n
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Product Manager<\/summary>
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Customers use an average of 3 charging providers at the same time and can easily switch to another provider. This is why eMSPs and CPOs need to successfully position their own offering in the face of tough competition.<\/p>\n\n\n\n

USCALE studies answer the most important questions of product managers and show what is important:<\/p>\n\n\n\n