CUSTOMER INSIGHTS
oN e-MOBILITY

THE CUSTOMER’S VIEW OF ELECTROMOBILITY

UScale asks e-car drivers about their expectations and experiences at all touchpoints of the e-mobile customer journey. Over the past seven years, this has resulted in a wealth of data and experience:

  • a study for each touchpoint
  • updated annually
  • all studies for the DACH region (Germany, Austria, Switzerland), selected studies for other European countries (France, UK, Italy, Spain, Netherlands, Norway) and other globally relevant markets (USA, CHINA, GCC/EMIRATES)
  • distribution via user licences

With our standardised studies, we can answer most questions off the cuff. For your product and service ideas, we measure the product-market fit with the target group and identify drivers and barriers.

Customer studies on all touchpoints of the customer journey of electromobility

You will receive a very comprehensive report and access to a dashboard with your order. The dashboard gives you access to the entire data set. You can, among other things:

  • display any number of splits,
  • perform correlations and statistical analyses
  • download and edit data as tables or graphics.

You want to be informed about the latest results of new studies?

We maintain a mailing list to which we regularly send a summary of new studies. Please feel free to subscribe. We’ll let you know if there’s anything new.

Our clients

Our customers come from all sectors in the eMobility ecosystem. These include car manufacturers, energy suppliers and charging point operators, combined charge point operators (CPOs) and service providers (eMSPs), stand alone charge point operators (CPOs), service providers, charging technology manufacturers, IT backend operators, service providers and many more.

Press reports

Our survey results are regularly used in the press as a basis for reporting on eMobility. If you work for the press and are looking for data for your research, please get in touch. We are happy to help and support you.